Then let's describe it one more time: all this happened in Transylvania, in Szováta, in the center of the Székely-Sóvidék.
A tourist from Temesvár appealed to the court, who was dissatisfied with how the National Anti-Discrimination Council (CNCD) investigated his complaint. He complained that he was discriminated against in a boarding house in Sovata, among other reasons, because sixty percent of the TV channels were in Hungarian.
In 2022, the tourist from Timisoara stayed in a boarding house in Sovata with holiday tickets. In his letter to the anti-discrimination council, he complained, among other things, that the conditions in the boarding house room were not suitable: sixty percent of the TV channels were in Hungarian.
When she told the front desk that she was unhappy with the services and felt cheated, the person working there was not helpful. What's more, the letter states that while she was waiting at the reception desk, the service employee spoke Hungarian to another person and was very nice, unlike when she communicated with him. At first, the tourist assumed that the boarding house in Sovata has more TV broadcasts in Hungarian because mostly Hungarian-speaking or Hungarian tourists stay, but after examining the comments on the booking page, it turned out to him that the boarding house also has a lot of Romanian guests, so it is not justified. the majority of Hungarian TV stations.
The aggrieved tourist brought a lawsuit against the anti-discrimination council at the Timisoara Court of Appeal, which, according to him, did not thoroughly investigate his complaint about discrimination.
During the hearings, the representative of the boarding house in Sovata was also called in, who said that he had reimbursed the disgruntled client from Temesvár for the cost of the accommodation, but he did not know immediately, as he paid with vacation tickets. As for the TV channels, the representative of the pension in Szováta said that only one cable TV service provider was available in the spa during the mentioned period, and Hungarian and Romanian channels were also included in its offer. To meet the needs of tourists, smart TVs have been installed in every room, with multiple streaming providers available.
The representative of the guesthouse in Sovata emphasized that a total of 45 Romanian-language channels could be watched in the room, so it cannot be said that there were not enough Romanian-language TV channels available.
The court in Timisoara ordered that the anti-discrimination council investigate the complaint of the tourist in Timisoara more thoroughly and make another decision on the matter within six months. They assessed that the council did not investigate whether the Sovata boarding house's claim that they could not give another room to the dissatisfied tourist was true because all their rooms were booked. But they didn't even ask for the name of the complained receptionist, who supposedly speaks more kindly to the Hungarian customer than to the tourist from Temesvár. In addition, according to the judgment of the court, the council did not verify the statement of the Sovata company, the cable service provider.
The decision is not final.
Featured image: Illustration/szekelyfoldinfo.ro
