Here's what you need to do if you want to keep your online business.
From the beginning of next year, the Customer Portal used for online administration of Hungarian citizens will cease to exist. There is no need to be afraid, the service will still be available, only from now on we will not be able to log in to the well-known interface in the usual way. We now have two options for this, one is the Digital Citizen mobile application, and the other is Customer Portal+.
This time, the compilation of Világgazdaság will help readers who choose the second option, because setting the Customer Portal+ is easy to do, but it can also get lost.
There is a simple reason for the termination of the Customer Portal: the current login method no longer complies with the regulations prescribed by the European Union, that is, it must be terminated for security reasons. The EU requires two-step identification for the management of this kind of personal data. This is not unknown to users who do their banking online, and have been using the solution for quite some time.
Ügyfélkapu+ is basically nothing else than the previous Ügyfélkapu with two-step identification.
The change starts at the beginning of the year, but not on the first day. The customer portal login is available until January 15, but from the 16th, we can only log in using the Customer Gateway+ and the Digital Citizen application.
The two-step identification works in such a way that the system sends a series of numbers to the user's phone upon logging in, which the person can log in by entering. This will require an authentication application.
There are several solutions for the setting. If someone doesn't trust their own digital skills, they can of course also visit one of the steering windows in person, where they will help them set it up.
However, the majority probably prefer the online setting. To do this, we must first enter the Customer Portal in the usual way (so we must do it before January 15) and apply for the Customer Portal+ there. This is a free operation, no paperwork is required. However, here we will need the authentication application.
The range of authentication applications (also known as authenticators) is very wide. The official information page recommends Google Authenticator or Microsoft Authenticator for Android users, and Microsoft Authenticator for iOS users, but Authy, available on both platforms, is also good for this purpose.
Those without a smart device can use the Totp.app website application.
If we have the application and our machine and phone are online, the process can start. When applying for Customer Portal+, a QR code appears, which we need to scan with the authentication application, which generates a code for us, and we can register by entering it.
It is important to know that authentication applications generate a new code at certain intervals for security reasons, so make sure that you enter and save the code before you receive a new code.
If you don't succeed at first, don't be discouraged, it's a common phenomenon, it's inherent in authentication applications that we sacrifice a little convenience on the altar of security. After registration, we will also receive a cancellation code, which we must save somewhere, in case we need to cancel the Customer Portal+ service at some point later.
If the registration was successful, essentially the same as before, only we now have to click on the Customer Portal+ button on the login interface. Entering the username and password remains the same, but as an additional function, the authentication application must also be opened and the code generated by the application must be entered.
From there, we find ourselves on the already well-known interface.
The customer reception schedule of government windows and government office customer services changes during the winter break, you can find out about the current situation on the website hörnerhivatalok.hu.
Cover image: From January 16, only Ügyfélkapu+ will be available
Source: ugyfelkapu.gov.hu
