Réka Tóth, an employee of Budapest's newest five-star hotel, the Dorothea Hotel, received the most prestigious international professional recognition of concierges.
The award is not only recognition of professional work, but also quality assurance for guests.
Dorothea Hotel concierge has been enriched with a golden key
Les Clefs d'Or (ie The Golden Keys) is the professional association of hotel concierges. The organization has about four thousand members in more than eighty countries and five hundred and thirty locations, covering all corners of the world.
With roots dating back to 1929, Les Clefs d'Or was officially founded in France in 1952 as a non-profit organization based on two pillars.
These are service and friendship.
Réka Tóth, the concierge of Budapest's newest five-star hotel, the Dorothea Hotel, has just received this recognition.
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Before one is awarded the right to wear the Golden Key, the applicant must have several years of hotel concierge experience, pass comprehensive tests and demonstrate beyond doubt that they are capable of providing the highest level of service.
The members of the organization are easily recognizable by their golden, crossed key badges worn in their lapels. The applications received will be judged by the admission committee of Les Clefs d'Or. As a last step, the applicant must participate in an interview, after which a decision is made to grant membership.
About Réka Tóth
Réka Tóth joined the hotel team before the opening of the Dorothea Hotel, where she actively participated in the preparations. He continued his studies at the Eötvös Lóránd University and the Budapest University of Economics. During his career, he strengthened the teams of InterContinental and Sofitel, among others.
During his professional journey, he gained more than four years of concierge experience and has been an active member of the domestic hotel industry for almost ten years, thereby meeting the experience requirements of the golden key.
"It is a huge honor for me that I was able to win the golden key membership and from now on I can also represent Hungary in the international organization of Les Clefs d'Or. I believe that in order to create an exceptional guest experience, a commitment to providing outstanding service is essential, in which wearing the golden key will certainly help me"
said Réka Tóth.
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