Professionalism and calmness proved to be effective even over the phone.
Every parent's worst nightmare was experienced by the young couple who recently heard their 1-month-old daughter breathing strangely from the kitchen one night.
The couple immediately rushed to the baby, who was no longer breathing, so they immediately called for the help of the paramedics. The rescue controller immediately alerted several rescue units to the scene, while helping the parents with calm and precise instructions.
According to the instructions of the rescue manager, the couple began to resuscitate the baby, which soon led to success and the little girl's condition began to improve rapidly.
As a result of Fruzsina Nagy's encouraging words and outstanding professionalism, the frightened parents were finally able to calm down, and the paramedics who arrived on the scene were able to transport the baby to the hospital in a stable condition after examinations.
"The National Ambulance Service commends our female rescue operator for her exemplary calmness, psychological leadership and amazing professional performance," they wrote on the Facebook page of the National Ambulance Service.
Cover image source: Pixabay.com
