I already know the MVM customer service phone number 474-9999 by heart, because I have dialed it so many times in the past month, several times a day, that it is a miracle that there is no sign of wear on my fingers.
I think the dear reader can already guess that I have been unsuccessful, because we ask for your patience until the clerks are connected, and due to the increased call traffic, please repeat your call later, I will also blow the spoken sentences from the outside. Not to mention that every time I call, I listen to the information for 1 minute and 20 seconds, which encourages, among other things, online administration. Although I'm not that well versed in the virtual world, I can bet I won't get an answer as to how it is possible that within a month, they have already sent two invalidly labeled checks with the same account details.
Of course, Hungarian people are resourceful, so I tried to make a complaint by pressing the zero button, but even then a schematic text was spoken for long minutes, so you can't complain.
I understand that many people call because of the high prices and confusing bills - because it is hopeless to visit the customer service offices because there is no appointment - but a service provider should find a solution for this. Especially since it is in a monopoly position.
Although according to consumer protection regulations, there is a five-minute waiting time for companies operating customer services, but as is known, Hungarian laws are full of dos and don'ts. Thus, it is understandable that there is a loophole here as well, according to: Exceptions to this rule may be cases where switching within five minutes is not possible due to unavoidable reasons outside the scope of the service provider's activities.
Anyone can easily prove this, especially MVM Next.
Well, then what should a person do? Be tolerant? But then, with tolerance, we slowly get to the point where normal people don't think, because that would offend the decisions and actions of the bastards.
