In the chaos caused by the global IT error, Budapest Airport and Wizz Air ask their passengers to:

Due to a global IT error, the passenger check-in systems of several airlines have stopped, so flight delays, congestion and significantly increased waiting times at Budapest Ferenc Liszt International Airport are to be expected, Budapest Airport announced. Wizz Air also informed that its passengers may experience interruptions on the airline's international network.

Budapest Airport announced that the problem at Liszt Ferenc Airport affects Eurowings, Ryanair, Turkish Airlines and Wizz Air flights, several airlines have decided to carry out passenger check-in manually. Based on the information received from the ground handling companies, Budapest Airport informs the passengers via voice announcement, and provides water to those waiting on the spot.

Budapest Airport asks departing passengers, if they have a boarding pass with a bar code or QR code, have completed baggage check-in, or are traveling with hand luggage only, to enter Terminal 2A directly and go to the passenger security check. In order to avoid further congestion, passengers are also requested to enter the terminal building unaccompanied.

According to Wizz Air, like other airlines, they found themselves faced with an extraordinary technical challenge after the shutdown of their international IT partner's system. In their statement sent to MTI, they wrote:

"due to the failure of the IT system, Wizz Air passengers may experience interruptions in the airline's international network".

It was also reported that

the Wizz Air website and mobile application, the reservation system, online passenger check-in and issuance of boarding passes, changes to new and existing reservations, and even the contact and customer service centers are not available.

They added: airport check-in is free for all passengers during the shutdown. The airline advises its passengers to arrive at the airport at least 3 hours before the scheduled departure to allow sufficient time for check-in and security.

MTI

Photo: Zsolt Czeglédi / MTI